Shipping policy

Thank you for shopping with Seoul & Silk.

Shipping Time

Most orders are delivered within 2–4 business days after your order has been placed.

Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking information to become available.

Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, please contact us immediately at contact@seoulandsilk.com. We will do our best to assist, but we cannot guarantee changes can be made once an order has been placed.

Lost or Delayed Packages

If your order has not arrived within the expected timeframe or appears to be lost, please contact us at contact@seoulandsilk.com. We will work with the shipping carrier to help resolve the issue.

International Orders

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions about your order or shipping, please contact us at contact@seoulandsilk.com.